1431 Airport Drive, Ball Ground, GA 30107 [P] 888.468.1957 [F] 770.345.7548
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This agreement covers purchases from Computrac LLC ("Computrac"). In this Agreement, "we", "our", and "us" mean Computrac. "You", "your", and "yours" mean the Purchasing Agent/Company placing the order. Our many years in business as a reseller of audio/visual display products have taught us that it is good business practice for both parties to understand the terms of our sales agreement. If you need additional clarification, please contact us.

1. ACCEPTANCE.
Please read this Agreement carefully. If you have any questions or concerns about the terms of our Agreement, please contact your sales representative at once.

2. DELIVERY.
Computrac will make good faith efforts to meet your requested delivery dates. Unfortunately, sometimes unexpected occurrences such as material shortages, or delays due to fire, strikes, other labor disputes, accidents, and other events, are beyond our control. We are not responsible for any delays or damages caused by these or other events, which are beyond our means of control. The method and route of shipment are at Computrac’s discretion unless you state otherwise in writing. We have the right to make partial shipments of your order and invoice you for product shipped at that time. All packages shipped from our facility are shipped FOB Marietta, Georgia. This means that when a carrier picks up the products from us, signs a bill of lading, certifying that they are in good condition, you own them, and the risk of goods being lost or damaged passes to you at that point of transaction.

3. PRICES.
We publish list prices subject to volume discounts for qualified purchasers. Our prices do not include the cost of taxes or shipping.

4. CREDIT.
We may choose to offer credit if you meet our credit standards. We require three trade references and a bank reference. We reserve the right to change or terminate your credit at any time. We accept MasterCard, Visa, and American Express. Computrac retains a security interest in the products you order until you have paid the invoice in full. Therefore, you do hereby appoint us as your attorney-in-fact to sign and record any financing statements or other documents appropriate to evidence or to perfect such interest.

5. PAYMENT TERMS.
Invoices are due and payable within 30 days after the products have been shipped. All overdue accounts will be subject to a 1½% per month late charge. All late charges must be paid prior to shipment of subsequent orders. If you have an amount due us for 60 days or more you will automatically be put on credit hold, and may not place any more orders on credit, and your existing orders will not be shipped until all past due balances are paid in full.

6. PRODUCT WARRANTY.
Unless provided to the contrary in writing, THE PRODUCT MANUFACTURER SUPPLIES ALL WARRANTIES. Product standard warranty is included with each individual product package shipped. The sole and exclusive remedy for breach of warranty is the repair or replacement, at the manufacturer’s option, of any defective product in accordance with the terms of the limited warranty statement.

A) SHOULD YOU NEED TO RETURN ANY UNIT (S) TO US, YOU MUST CALL OUR CUSTOMER SERVICE DEPARTMENT AND OBTAIN A RETURN AUTHORIZATION (RA) NUMBER.

RETURNING YOUR PRODUCT:

  1. PRODUCT MUST BE RETURNED COMPLETE AND IN THE ORIGINAL PACKAGING IN WHICH YOU RECEIVED IT. PACKING MATERIAL USED IN THE ORIGINAL SHIPMENT WILL PROVIDE SAFE TRANSPORT OF YOUR PRODUCT BACK TO US.
  2. WRITE THE RA NUMBER IN BOLD NUMERALS ON THE OUTSIDE OF THE BOX.
  3. YOU ARE RESPONSIBLE FOR THE COST OF SHIPPING THE PRODUCT BACK TO (UNLESS THE PRODUCT WAS RECEIVED DAMAGED), AND ASSUME THE RISK OF LOSS IF THE PRODUCT NEVER ARRIVES, OR IS FOUND DAMAGED UPON ITS ARRIVAL. YOU ALSO ASSUME THE RISK OF LOSS SHOULD THE PRODUCT BECOME LOST, DAMAGED, OR DESTROYED AT ANY TIME DURING THE 30-DAY GUARANTEE PERIOD. SO PLEASE, REMEMBER TO INSURE ALL SHIPMENTS FOR LOSS OR DAMAGE.
  4. ANY PRODUCT (S) SENT BACK TO US WITHOUT A RETURN AUTHORIZATION NUMBER WILL BE REFUSED AT OUR DOCK. WE CONSIDER ANY SUCH PRODUCT TO BE AN UNAUTHORIZED RETURN. NO CREDIT WILL BE GIVEN FOR "UNAUTHORIZED RETURNS".

7. LIMITED WARRANTY.
Our manufacturers warrant their products against defects in materials and workmanship within the stated limited warranty period under normal use and service. EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, WE MAKE NO EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS OF ANY TYPE INCLUDING WIITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, OR FITNESS FOR PARTICULAR PURPOSE, OR WARRANTIES OF ANY OTHER SORT. Warranty does not cover on-site work. Labor and trip time constitute billable charges.

8. LIMITATION ON LIABILITY.
Computrac shall not be liable for product(s), or loss of, due to incidental, indirect, special, consequential or other similar damages, including loss of your data, loss of use of your computer or computer system, because of any malfunction of Computrac product(s), or arising out of any other breach of warranty, or the use of any Computrac product.

9. DAMAGED PRODUCTS.
We inspect all products before we ship them. You should inspect them when you receive them. If a product has been damaged in transit, you must let Computrac and the truck driver know. If you fail to inspect the products and let us know of damage within 10 days of receiving the shipment, you will be deemed to have accepted all products shipped.

10. CANCELLATION.
We must receive cancellation of orders for standard product(s) in writing 30 days prior to your scheduled delivery date. Any work-in-process or non-returnable inventory we have in house at that time will be billed to you. Your payment for these products will be subject to our normal payment terms. Computrac will make reasonable efforts to sell any cancelled product(s) to another customer and, if we are able to sell them, we will credit your account with the amount of the sale. We may cancel this Agreement and any pending orders if you become insolvent or subject to any voluntary and involuntary bankruptcy, receivership, or insolvency proceedings or if a trustee or other creditor representative takes custody of any of your property. Orders for non-standard and custom products cannot be cancelled.

11. CLAIMS.
Any disputes resulting in litigation regarding our products or this Agreement must be brought within one (l) year after the product(s) in question was shipped, and must be brought in a court within the Commonwealth of Georgia.

12. ALL SALES ARE FINAL.
All products remain the property of Computrac LLC until paid in full.

13. MISCELLANEOUS.
This Agreement is executed under seal, is to be interpreted in accordance with Georgia law, supersedes all prior agreements and understandings regarding our products, and may be modified only in writing executed by an authorized Computrac officer.


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